CUSTOMER ENGAGEMENT
WhatsApp Business API
Connect your customer communication with WhatsApp messaging, automated responses and a shared team workflow.
THE SMSGRAPH SERVICE SUITEThe right channel.
The right channel.
A stronger connection.
Bring messaging, automation and voice into your customer journey. Explore each service and choose the setup that fits your business.
SIX WAYS TO CONNECTOne business.
One business.
Every important conversation.
Discover the channel, features and onboarding requirements for each service.
BUSINESS MESSAGING
Bulk SMS
Send business announcements, service updates and customer notifications through SMS campaigns.
DEVELOPER SOLUTIONS
Bulk SMS API
Connect SMS notifications to your website, CRM or application and trigger messages when a customer takes action.
RICH MESSAGING
RCS Business Messaging
Explore branded messaging with rich media and interactive actions on supported devices and networks.
SMART CALL ROUTING
IVR Solution
Welcome callers professionally and guide them to the appropriate business team with a structured phone menu.
VOICE CAMPAIGNS
Voice Call / OBD
Deliver recorded voice announcements and explore press-1 response campaigns for relevant, permission-based audiences.
What would you like to do?
Engage your audience
Explore WhatsApp, Bulk SMS and RCS for relevant campaigns and customer updates.
Explore messaging ↗Automate notifications
Connect website or application events with SMS API and supported WhatsApp workflows.
Explore SMS API ↗Manage business calls
Guide inbound callers through IVR or share recorded announcements with Voice/OBD.
Explore voice solutions ↗A CLEAR PATH TO LAUNCH
Choose. Configure. Connect.
We confirm your scope, applicable approvals and commercial terms before implementation.
Understand the use case
Your audience, volume and intended customer journey.
Define the solution
Choose the channel, configuration and integration scope.
Prepare for rollout
Complete approvals, validate the workflow and launch.